Online Reservations

Which cards are accepted for online payments?

Accepted cards are Visa, Mastercard and American Express. Prepaid cards are not accepted.

Will I receive a confirmation for my reservation?

Upon succesfull completion of your reservation, you will receive a confirmation email on the address you provided during your reservation.

Can I make a change in my reservation?

Please contact us directly in case you need to change your reservation in order to provide the best information regarding availability and charges.

Will I be extra charged in case I cancel my reservation?

For prepaid reservations, if you cancel your reservation up to 48 hours before the start of the rental, the full amount of the reservation will be returned to your card. Otherwise you will be refunded the amount of the deduction deducted during the charge of € 35 (late cancellation fee), within three (3) working days. If you make a prepaid reservation within 48 hours of the start of the rental, and it is then canceled, you will be refunded the total cost of your reservation deducted from the late payment fee of € 35. 

In reservations where payment is made upon receipt of the car, cancellation is allowed until the start of your rental period .

What happens if I do not show up on the specified pick-up date and time? Is there a charge?

In case you do not show-up on the pick-up time that you provided during your reservation, with no prior written notification, we retain the right to cancel your booking after the end of a 29 minutes grace period and charge a no-show fee. For prepaid reservations, your card will be refunded the amount of the reservation deducted by the no-show fee.

Can I make a reservation with a card which I'm not the cardholder?

No. In order to receive the car, the cardholder with whom the reservation was made must be present, as the cardholder will sign the lease as a driver.